Terms of service

Welcome to Marabu UK. By using our website or placing an order, you agree to the terms below. Please take a moment to read them.

1. About Us

Marabu is a South Indian ritual and lifestyle brand, offering sacred objects and thoughtfully curated experiences. Our Australian store is operated by us and powered by Shopify, which provides the e-commerce platform.

2. Using This Site

To place an order, you must be at least 18 years old or have permission from a legal guardian. You agree to provide accurate information and keep your account details safe.

3. Product Information

We do our best to display our products accurately, but colours, textures, and finishes may vary slightly due to lighting, device settings, or natural materials. Product availability, descriptions, and prices may change without notice.

4. Orders & Payment

When you place an order, you’re making an offer to buy. Orders are only confirmed once payment is processed and accepted.

  • Currency: All prices on this site are in Australian Dollars (AUD).

  • Tax: Prices include GST (Goods and Services Tax) where applicable.

  • Shipping: Charges are calculated at checkout.

  • Modifications: We reserve the right to cancel or modify orders in certain cases (e.g., stock issues or clear errors in pricing).

5. Shipping & Delivery

We ship Australia-wide via tracked services (such as Australia Post or local couriers).

  • Delivery Time: Usually 3–7 business days (Express options may be available).

  • Estimates: Delivery dates are estimates and may be affected by regional delays, peak seasons, or weather events.

  • Responsibility: Once an order is handed to the carrier, responsibility for the parcel transfers to them.

  • International: For orders outside of Australia, please email us at team@themarabu.com.

6. Returns & Exchanges

We accept returns for unused, unopened items in original packaging within 14 days of delivery. Please see our full Returns Policy for eligibility and instructions.

7. Privacy

Your personal data is handled securely and in line with our Privacy Policy. As we use Shopify to process orders, your information may also be processed by them in accordance with their privacy terms.

8. Content & Copyright

All text, photos, designs, and content on this website belong to Marabu and may not be copied, reused, or distributed without permission. All rights reserved.

9. Third-Party Links

Some tools or links on our website may lead to third-party platforms (such as Instagram or payment gateways). We are not responsible for the content or privacy practices of those sites.

10. Updates to Terms

We may update these Terms from time to time. Any changes will be posted here. Continued use of the site after updates means you accept the revised terms.

11. Contact Us

If you have questions about these terms or your order, email us at:
team@themarabu.com