Shipping policy

Shipping & Ritual Delivery

At Marabu, every parcel is prepared with care. Each scent, vessel, and ritual traveling from the hands that craft it to the homes that will honour it. We ship worldwide from our three dedicated studios in London, Australia, and Malaysia to serve our global community with efficiency and intention.

Where We Ship

Our UK Studio in London is the heart of our operations for the Northern Hemisphere, fulfilling all orders across:

• The United Kingdom

• Europe

• The United States & Canada

By shipping from London, we minimise transit times and ensure your sacred objects arrive safely and swiftly.

Processing & Delivery

• Processing: 2–3 business days.

• Delivery: Typically 2–7 business days within the UK, and 5–14 business days for international destinations, depending on customs.

• Tracking: You will receive a tracking link as soon as your parcel is dispatched.

Customs & Duties Orders delivered outside the UK may be subject to local customs duties or import taxes. These are determined by local authorities and are the responsibility of the customer.